Operational Free Program | SLA 1 Entrepreneurs | SLA 2 Small Businesses |
What's included? Infrastructure Support Ticket System E-mail Support 24/7/365 Support High Priority Support Only Operational Cases | What's included? Infrastructure Support Technical Support Ticket System E-mail Support Priority Support | What's included? Infrastructure Support Technical Support Ticket System E-mail Support Priority Support Support in 72 Hours |
SLA 3 Medium Businesses | SLA 4 Enterprises | SPP (Custom) Strategic Partnership |
What's included? Infrastructure Support Technical Support Strategic Support Ticket System E-mail Support Priority Support Support in 48 Hours | What's included? Infrastructure Support Technical Support Strategic Support Ticket System E-mail Support Phone Support High Priority Support Support in 24 Hours | What's included? Infrastructure Support Technical Support Strategic Support Ticket System E-mail Support Phone Support Partner Support 24/7/365 Live Support |